Shipping & Payment Policy
Processing & Dispatch
All orders are processed within 3 business days of receiving payment.
A confirmation email is sent when the order status changes to "Complete," indicating that it's on its way.
Shipping Within Canada
Standard shipping: $12.00 USD (approx. $4.50 - $5.95 CAD) via Canada Post (no tracking).
Expedited shipping: $12 CAD via Canada Post, Purolator or FedEx, (includes tracking).
Free Shipping
on orders of $59.99 CAD or more (before tax) via the most economical option available.
Orders typically arrive within 3-9 business days, depending on your location.
Shipping to the USA
Standard shipping: $12.00 USD via CP (no tracking).
FREE SHIPPING on orders of 3 or more jewelry pieces.
Orders typically arrive within 5-9 business days.
International Shipping
Estimated delivery: 6-10 business days (delays may occur due to customs).
Customers are responsible for any customs fees, but they are rare.
Important Notes
Please verify your shipping address before placing your order. If you notice an error, contact us immediately as changes can sometimes only be made within a few hours.
Some Canadian orders may arrive in multiple shipments. If one package arrives before the others, rest assured they were sent on the same day.
We are not responsible for lost or delayed mail when using non-tracked shipping.
Payment Policy
Accepted Payment Methods: Credit Cards: Visa, Mastercard, PayPal (account creation optional)
Interac E-Transfer (CAD$) – Send to, using your 5-digit order number as the password. Payment must be received within 48 hours, or the order will be cancelled.
Other Changes and Policies
Orders can only be modified within a few hours of placement. Contact us ASAP if you need to make a change.
If a shipping option appears unusually high (e.g., $75 for a $40 order), we will reach out within 1-2 business days to find an alternative. We reserve the right to cancel the order if a solution cannot be found.
For any questions regarding shipping or payments, feel free to contact us.